What are the Early Warning thresholds in Visa's Dispute Monitoring Program?

What are the Early Warning thresholds in Visa's Dispute Monitoring Program?

• A. 75 disputes and 0.65% rate.
• B. 50 disputes and 0.50% rate.
• C. 100 disputes and 0.90% rate.
• D. 1,000 disputes and 1.80% rate.

Answer: (A)

In Visa's Dispute Monitoring Program, Early Warning thresholds track two aspects of dispute activity: how many disputes occur and how large the dispute rate is relative to total transactions. The official thresholds are 75 disputes and a 0.65% dispute rate. Reaching either of these signals elevated risk, prompting closer review by Visa's risk team. The 75-dispute figure ensures a meaningful volume has occurred, while the 0.65% rate accounts for the proportion of disputes among all transactions. Using both metrics helps identify merchants with unusual dispute activity without overreacting to normal fluctuations.

In Visa's Dispute Monitoring Program, Early Warning thresholds track two aspects of dispute activity: how many disputes occur and how large the dispute rate is relative to total transactions. The official thresholds are 75 disputes and a 0.65% dispute rate. Reaching either of these signals elevated risk, prompting closer review by Visa's risk team. The 75-dispute figure ensures a meaningful volume has occurred, while the 0.65% rate accounts for the proportion of disputes among all transactions. Using both metrics helps identify merchants with unusual dispute activity without overreacting to normal fluctuations.