If you operate a marketplace, which use case category best describes your platform?

If you operate a marketplace, which use case category best describes your platform?

• A. Marketplaces
• B. SaaS B2B
• C. Ecommerce
• D. SaaS platforms

Answer: (A)

When a platform connects multiple sellers with buyers and manages payments across those vendors, you’re dealing with a marketplace. The defining feature is the multi-party transaction flow: onboarding several vendors, taking a commission or platform fee, and disbursing funds to each seller. That intermediary role and the need to split and route payments set marketplaces apart from other models. Ecommerce describes a single retailer selling directly to consumers, so the payments flow is from one merchant to customers. SaaS B2B and SaaS platforms focus on delivering software services to customers (often on subscriptions or usage-based pricing), not on coordinating transactions between many independent vendors. So the marketplace category best fits a platform that facilitates vendor-vendor and vendor-customer transactions rather than selling goods itself or providing software as the primary service.

When a platform connects multiple sellers with buyers and manages payments across those vendors, you’re dealing with a marketplace. The defining feature is the multi-party transaction flow: onboarding several vendors, taking a commission or platform fee, and disbursing funds to each seller. That intermediary role and the need to split and route payments set marketplaces apart from other models.

Ecommerce describes a single retailer selling directly to consumers, so the payments flow is from one merchant to customers. SaaS B2B and SaaS platforms focus on delivering software services to customers (often on subscriptions or usage-based pricing), not on coordinating transactions between many independent vendors. So the marketplace category best fits a platform that facilitates vendor-vendor and vendor-customer transactions rather than selling goods itself or providing software as the primary service.